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Microsoft 365 on older Mac version

Hello - I have a Mac version 10.12.16. I have just purchased office 365 and now cannot install because I need version 10.14.0 or later. I have no updates available - can you help?

Posted on Nov 13, 2021 7:26 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 13, 2021 7:40 AM

Blodds wrote:

Hello - I have a Mac version 10.12.16. I have just purchased office 365 and now cannot install because I need version 10.14.0 or later. I have no updates available - can you help?


See if you qualify to update your macOS...


The older macOS installer backups on this server:

https://support.apple.com/en-us/HT211683


verify you are using the Safari browser to download/initiate the macOS links.

2 replies
Question marked as Top-ranking reply

Nov 13, 2021 7:40 AM in response to Blodds

Blodds wrote:

Hello - I have a Mac version 10.12.16. I have just purchased office 365 and now cannot install because I need version 10.14.0 or later. I have no updates available - can you help?


See if you qualify to update your macOS...


The older macOS installer backups on this server:

https://support.apple.com/en-us/HT211683


verify you are using the Safari browser to download/initiate the macOS links.

Microsoft 365 on older Mac version

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