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Level 1

4 points

My Face ID is not working

Why my Face ID is not working?

iPhone 11 Pro, iOS 15

Posted on Nov 13, 2021 8:34 AM

Top-ranking reply

Level 10

418,801 points

Posted on Nov 13, 2021 8:47 AM

If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114

If an alert says Face ID has been disabled on your iPhone or iPad Pro, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186

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