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my iphone xs is frozen after the last update

my iphone xs is frozen after an update


iPhone 6s, iOS 9

Posted on Nov 13, 2021 2:51 PM

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Question marked as Best reply

Posted on Nov 13, 2021 3:50 PM

Frozen phone.

see the process below, using the Update option if possible.

Work all through it. There are several stages.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

There is no guarantee you can save any data since your last backup if you need to use the Restore option.

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my iphone xs is frozen after the last update

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