my iphone xs is frozen after the last update
my iphone xs is frozen after an update
iPhone 6s, iOS 9
Question marked as
Frozen phone.
see the process below, using the Update option if possible.
Work all through it. There are several stages.
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
There is no guarantee you can save any data since your last backup if you need to use the Restore option.