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Iphone isn't updating

I installed IOS 15 and my phone shut off to start the update and the update never started. The apple logo never showed up and or show the progress of the update. Now my phone is just completely shut off.

Posted on Nov 13, 2021 4:11 PM

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Question marked as Top-ranking reply

Posted on Nov 13, 2021 4:20 PM

Bella-Cohen Said:

"Iphone isn't updating: I installed IOS 15 and my phone shut off to start the update and the update never started. The apple logo never showed up and or show the progress of the update. Now my phone is just completely shut off."

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Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple

2 replies
Question marked as Top-ranking reply

Nov 13, 2021 4:20 PM in response to Bella-Cohen

Bella-Cohen Said:

"Iphone isn't updating: I installed IOS 15 and my phone shut off to start the update and the update never started. The apple logo never showed up and or show the progress of the update. Now my phone is just completely shut off."

-------


Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple

Iphone isn't updating

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