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Cant install 15.1 for my iPhone 6s.what is the reason?help me

Cant install 15.1 for my iPhone 6s.what is the reason?help me

iPhone 6s, iOS 11

Posted on Nov 13, 2021 3:58 PM

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Question marked as Best reply

Posted on Nov 13, 2021 4:01 PM

Are you sure you have a 6S and not a 6?

Go to Settings > General > About and look at your version.


• If you have an iPhone 5S or 6/6plus, the highest you can update to is 12.5.5

• If you have an iPhone 6S or newer, you can update to 14.8.1 or 15.1


Go to Settings > General > Software Update.


Update your iPhone, iPad, or iPod touch -

https://support.apple.com/en-us/HT204204


4 replies
Question marked as Best reply

Nov 13, 2021 4:01 PM in response to Asankasanjeewa78

Are you sure you have a 6S and not a 6?

Go to Settings > General > About and look at your version.


• If you have an iPhone 5S or 6/6plus, the highest you can update to is 12.5.5

• If you have an iPhone 6S or newer, you can update to 14.8.1 or 15.1


Go to Settings > General > Software Update.


Update your iPhone, iPad, or iPod touch -

https://support.apple.com/en-us/HT204204


Nov 15, 2021 11:45 AM in response to Asankasanjeewa78

Can you post a screenshot, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

https://support.apple.com/en-gb/HT201435


Nov 13, 2021 4:03 PM in response to Asankasanjeewa78

Asankasanjeewa78 Said:

"Cant install 15.1 for my iPhone 6s.what is the reason?help me"

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What the Issue?: Perhaps there is an error connecting to Apple's servers?


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

Cant install 15.1 for my iPhone 6s.what is the reason?help me

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