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Transfer Data from 7 Plus to 13 Pro Max

My phones are stuck in purgatory! I started this process using the wireless method. My phones are side by side. They have been in the same state for almost 2 hours.

My 7 Plus says "Transferring Data to "iPhone 13 ProMax." "

Below is a faint line, below that it says "Time remaining: estimating..."


My new phone says "Reconnecting..." and the spinning circle of **** is above it.


HELP I am without a phone! I use it for work, as well.

iPhone 7 Plus, iOS 15

Posted on Nov 13, 2021 4:19 PM

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Question marked as Top-ranking reply

Posted on Nov 13, 2021 6:36 PM

mindi2022 wrote:

I started this process using the wireless method.

Hopefully you're using a strong Wi-Fi network (no VPN, no Hotspot) and both iPhones are well charged.


If you are, you may consider force restarting the iPhone(s) as described under "If your screen is black or frozen" here.

If your iPhone won't turn on or is frozen - Apple Support

1 reply
Question marked as Top-ranking reply

Nov 13, 2021 6:36 PM in response to mindi2022

mindi2022 wrote:

I started this process using the wireless method.

Hopefully you're using a strong Wi-Fi network (no VPN, no Hotspot) and both iPhones are well charged.


If you are, you may consider force restarting the iPhone(s) as described under "If your screen is black or frozen" here.

If your iPhone won't turn on or is frozen - Apple Support

Transfer Data from 7 Plus to 13 Pro Max

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