You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

My software update

My software update is not working

iPhone 8, iOS 13

Posted on Nov 13, 2021 4:54 PM

Top-ranking reply

Level 10

214,542 points

Posted on Nov 13, 2021 4:55 PM

To update all of these requirements must be met:

You need at least 6 GB of free storage
You must be connected to a Wi-Fi network (and not a personal hotspot)
The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
The phone must not be in Low Power Mode
The phone must not be connected through VPN
The phone cannot be in Airplane mode

View in context

Similar questions