You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my iphone 5s is not connecting to iTunes. How may i connect it? I have forgotten the passcode.

How may I connect the iPhone 5s to iTunes?

Posted on Nov 13, 2021 8:01 PM

Reply
2 replies

Nov 13, 2021 9:57 PM in response to Wasifsawan

Connect iPhone to Computer / Mac


Settings > Touch/Face ID & Passcode > USB Accessories > [Enable]


You haven't mentioned whether you have a PC or Mac. However...


  1. Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support
  2. If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
  3. If your computer is a...
    1. Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...
    2. Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community
  4. Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...
  5. See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...


If you are experiencing an issue not listed here, contact support

my iphone 5s is not connecting to iTunes. How may i connect it? I have forgotten the passcode.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.