connect jump drive to iPad Air

Hello. I purchased a 64GB USB 3.0 Flash Drive to connect to my new iPad Air 4th generation. I also purchased a USB-C to USB Adapter from an Apple Store. I showed the Apple Store Specialist my jump drive and purchased the adapter he recommended. The adapter worked for a few minutes. I was able to see the files on the jump drive, but then it stopped working. The reviews for the jump drive says it works with the iPad Air, but unless I am doing something wrong I do not see the jump drive at all anymore. Any suggestions?

iPad Air, iPadOS 15

Posted on Nov 13, 2021 11:14 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 14, 2021 4:16 PM


You must use a full Mac or Windows PC computer to do the re-formatting of any external drive to use with iPad/iPhone/iOS/iPadOS.


My experiences have recommended that any external drive needing to be used with ANY Apple iPadOS device really needs to be formatted on an Apple Mac computer to ensure/insure correct operation.


If NO Mac computer, find and family member or friend that owns a Mac to possibly help you format this drive


OR


You need to search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to ANY external drive you have properly format by Apple employees who have access to a Mac.

They will be glad to assist you.


In addition, the external drive needs to be formatted using a single data drive partition into one of these file/data formats below.


Apple Mac computer native drive formats - APFS ( Apple Proprietary File System ) OR Apple HFS+ ( Hierarchical File System+ )


FAT 32

Ex Fat


Apple Website external drive help links here below.

Tap on the links below.


https://support.apple.com/en-gb/guide/ipad/ipad1c415e32/ipados


https://support.apple.com/guide/ipad/external-storage-devices-ipad75b7b23f/14.0/ipados/14.0


1 reply
Question marked as Top-ranking reply

Nov 14, 2021 4:16 PM in response to DonnaPJ


You must use a full Mac or Windows PC computer to do the re-formatting of any external drive to use with iPad/iPhone/iOS/iPadOS.


My experiences have recommended that any external drive needing to be used with ANY Apple iPadOS device really needs to be formatted on an Apple Mac computer to ensure/insure correct operation.


If NO Mac computer, find and family member or friend that owns a Mac to possibly help you format this drive


OR


You need to search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to ANY external drive you have properly format by Apple employees who have access to a Mac.

They will be glad to assist you.


In addition, the external drive needs to be formatted using a single data drive partition into one of these file/data formats below.


Apple Mac computer native drive formats - APFS ( Apple Proprietary File System ) OR Apple HFS+ ( Hierarchical File System+ )


FAT 32

Ex Fat


Apple Website external drive help links here below.

Tap on the links below.


https://support.apple.com/en-gb/guide/ipad/ipad1c415e32/ipados


https://support.apple.com/guide/ipad/external-storage-devices-ipad75b7b23f/14.0/ipados/14.0


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connect jump drive to iPad Air

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