frozen pointer
My macbook air pointer keeps freezing up on startup i have tried the control option shift technique worked a few times any other options?
3810X,
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dawngreg08
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Community Specialist
Hello moncadalou,
Welcome to Apple Support Communities!
If we understand your post correctly, the cursor for your MacBook Air freezes upon startup. We see that you came here by following the resource titled Find out which macOS your Mac is using. We'd like to help!
Let's try an SMC reset.
How to reset the SMC of your Mac
You may also want to try an NVRAM reset.
Reset NVRAM or PRAM on your Mac
We also recommend starting in safe mode. Sometimes just starting in this mode and then restarting can resolve issues like this: How to use safe mode on your Mac
Let us know if you have any questions.
Thank you for using Apple Support Communities.
Take care!