my iphone x s max camera quality is low its not sharp at all i've cleaned the lens but its still the same
What can I do my iPhone X s max camera quality is poor I’ve cleaned the lens and but it’s all the same
iPhone XS Max, iOS 14
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
What can I do my iPhone X s max camera quality is poor I’ve cleaned the lens and but it’s all the same
iPhone XS Max, iOS 14
Hey Mira2718,
Thank you for using the Apple Support Communities! We understand you have concerns regarding the camera quality on your iPhone X. We're happy to get you pointed in the best direction for more help with this.
Tell us more about the camera quality. What are your concerns with the quality specifically?
Is this an issue with the front-facing camera, the rear-facing camera or both?
Does this concern occur with the built-in Camera app, third-party apps that use your camera, or both?
Which iOS version are you using under Settings > General > About > Software Version?
Have you also taken each step here: If the camera or flash on your iPhone, iPad, or iPod touch isn't working
Keep us posted.
Best regards.
Hey Mira2718,
Thank you for using the Apple Support Communities! We understand you have concerns regarding the camera quality on your iPhone X. We're happy to get you pointed in the best direction for more help with this.
Tell us more about the camera quality. What are your concerns with the quality specifically?
Is this an issue with the front-facing camera, the rear-facing camera or both?
Does this concern occur with the built-in Camera app, third-party apps that use your camera, or both?
Which iOS version are you using under Settings > General > About > Software Version?
Have you also taken each step here: If the camera or flash on your iPhone, iPad, or iPod touch isn't working
Keep us posted.
Best regards.
Mira2718,
Thanks for sharing an update.
So the issue is noticed with the front-facing camera only. Your rear-facing camera quality is fine.
When using the front-facing camera, what is the concern exactly? Is it blurry, out of focus, or something else?
Is the quality concern only noticed in the Camera app? Or, do you have apps like SnapChat, FaceBook, Instagram, etc., where you also see the issue when using the camera through that app?
We'd suggest updating to the latest iOS as well, to see if that helps resolve any camera quality concerns: Update your iPhone, iPad, or iPod touch. For reference: What’s new in iOS 15
Regards.
Mira2718,
Thanks for the update.
We're you able to update the iOS on your iPhone XS Max to see if that helped improve the camera quality? If the issue continues after that, we recommend reaching out to Apple Support next, so they can take a look at your camera in more detail: Get Support
Take care.
I’m having problems with the front facing camera which I think is an in built app problem.
mom using ios 14.81
It’s blurry and it’s not just for the in app camera but also for Snapchat, Facebook, Instagram
my iphone x s max camera quality is low its not sharp at all i've cleaned the lens but its still the same