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mati-o Author

Level 1

4 points

Cannot get rid of MDM/DEP after restoring an iCloud backup

So I have bought my device from my employer. It was managed using MDM with DEP. The company has released the MDM but for some reason the device still appears as supervised and managed by my organization.

I have erased and deleted all data, factory reset and everything for several times but the supervision persists once i recover from iCloud backup.

With what I understand, the backup contains that information that returns the device to be supervised. How can I get rid of it without giving up on the backup? I'd like to keep most of my backup intact.

Posted on Nov 14, 2021 5:24 AM

Top-ranking reply

mati-o Author

Level 1

4 points

Posted on Nov 15, 2021 8:59 AM

Thanks! I have already decided to set up the device as new and it solved the issue. I just had to reinstall all the apps and login here and there, but all my data was intact and recovered successfully app by app.

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Cannot get rid of MDM/DEP after restoring an iCloud backup

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