Apple ID Sign out button greyed

Hey there I’ve always needed to sign out of my Apple ID but I’m unable to because my sign out button is greyed even without any restrictions and my screen time off and not on that as well as Name, phone number, email, payment and shipping are all greyed I can’t click them out, kindly help on this I’ll have to sale my iPhone soon.

Posted on Nov 14, 2021 3:11 PM

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Question marked as Top-ranking reply

Posted on Nov 15, 2021 11:22 AM

Hey asherjnr99,


It appears that you're having a problem signing out of your Apple ID on your iPhone. The setting is grayed out, and we're glad to provide assistance.


Use Screen Time on your iPhone, iPad or iPod touch - Apple Support -- Go to Settings > Screen Time. If it's showing that it's off, turn it on again (if it’s actually turned on, continue with these steps). Next, select Content & Privacy Restrictions and turn it on if it's also off. Scroll down to Account Changes to make sure it's marked as "Allow". If not, change the setting, then back up one screen. Scroll back down and turn off Screen Time again. See if you're able to sign out of your Apple ID now.


Let us know how that goes.


All the best.

1 reply
Question marked as Top-ranking reply

Nov 15, 2021 11:22 AM in response to asherjnr99

Hey asherjnr99,


It appears that you're having a problem signing out of your Apple ID on your iPhone. The setting is grayed out, and we're glad to provide assistance.


Use Screen Time on your iPhone, iPad or iPod touch - Apple Support -- Go to Settings > Screen Time. If it's showing that it's off, turn it on again (if it’s actually turned on, continue with these steps). Next, select Content & Privacy Restrictions and turn it on if it's also off. Scroll down to Account Changes to make sure it's marked as "Allow". If not, change the setting, then back up one screen. Scroll back down and turn off Screen Time again. See if you're able to sign out of your Apple ID now.


Let us know how that goes.


All the best.

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Apple ID Sign out button greyed

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