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An update is required to use mobile data

How to instal an update to get my mobile data working?

iPhone 7, iOS 15

Posted on Nov 15, 2021 12:53 AM

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Question marked as Top-ranking reply

Posted on Nov 15, 2021 12:57 AM

Cellular Update Failed —> If you see an Update Failed or Apple Pay Not Available alert after iOS update or restart


If you are unable to make a call or receive; If you can't make or receive calls on your iPhone - Apple Support

2 replies

Nov 15, 2021 12:57 AM in response to Maurie777

Carrier Update (Required): Released by your Cellular Service provider (Carrier Update), affects your Outgoing / Incoming calls, SMS, Data etc..



How to Update Carrier Settings

You can manually check for and install a carrier settings, update with these steps: Make sure your device is connected to a Wi-Fi or cellular network. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.

Update your carrier settings on your iPhone or iPad - Apple Support



Few Carrier (Cellular Service Provider) does not provide Carrier Settings in full but they offer APN settings for example

  • Google FI which has APN to be entered manually as h2g2
  • MTN Ghana which provides APN pin to be updated manually as the internet
  • BSNL in India which provides APN pin to be updated manually as bsnlnet (Watch teh GIF below)


Settings > Mobile Data > APN [under Mobile Data APN] enter the APN pin


View and edit your APN settings

If your carrier allows it, you can view your APN settings in one of the following locations: Settings > Cellular > Cellular Data Options > Cellular Network. Settings> Mobile Data > Mobile Data Options > Mobile Data Network.


View and edit your Access Point Name (APN) on your iPhone ...




Use the APN pin based on your carrier. Ask them (Your Carrrier) or search using any search engine.

An update is required to use mobile data

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