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Level 1

4 points

iTunes music ringtone is not downloading

Posted on Nov 15, 2021 2:04 AM

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1 reply

Community Specialist

Nov 16, 2021 6:45 AM in response to boonada

Hello boonada,

We see that you need help to download previously purchased Tones.

We recommend following the steps under "Redownload ringtones purchased with your Apple ID" here: Use tones and ringtones with your iPhone, iPad, or iPod touch

If the issue continues, restart your iPhone and make sure that you're connected to the internet. Restart your iPhone & Connect iPhone to the internet.

If the issue continues after those steps, Contact Official Apple Support.

Cheers!

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iTunes music ringtone is not downloading

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