Scanning issue with Canon printer

I have a Canon TS9520 hooked to my Mac via cable. Mojave does not recognize the device no matter how I try to select it. Is there a workaround? Will upgrading the system solve the issue?

iMac 27″ 5K, macOS 10.14

Posted on Nov 15, 2021 3:57 AM

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Posted on Nov 15, 2021 6:48 AM

Apple's built-in AirPrint supports this device without any Canon software or drivers, provided you are using it via Wi-Fi, or Ethernet. That vendor independence may appeal to you. AirPrint does not support USB connections unless connected to a small number of supported print servers.


Provided you have the device networked and powered, visit System Preferences > Printers & Scanners panel. If the device is shown in Printers, right-click on that icon and select Reset printing system… Or, if not present, click the [+] button to add it. In either case, a panel will appear where Apple's Bonjour discovered the network device, and you can choose Use: AirPrint rather than Canon drivers. Click Add. You should be able to print, and scanning is supported via Apple's Image Capture.



4 replies
Question marked as Top-ranking reply

Nov 15, 2021 6:48 AM in response to jhardingmd

Apple's built-in AirPrint supports this device without any Canon software or drivers, provided you are using it via Wi-Fi, or Ethernet. That vendor independence may appeal to you. AirPrint does not support USB connections unless connected to a small number of supported print servers.


Provided you have the device networked and powered, visit System Preferences > Printers & Scanners panel. If the device is shown in Printers, right-click on that icon and select Reset printing system… Or, if not present, click the [+] button to add it. In either case, a panel will appear where Apple's Bonjour discovered the network device, and you can choose Use: AirPrint rather than Canon drivers. Click Add. You should be able to print, and scanning is supported via Apple's Image Capture.



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Scanning issue with Canon printer

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