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Level 1

5 points

airpods pro charging case battery showing 100% when pluged-in but not working independently.

My AirPods Pro suddenly stopped charging with the case battery when it's not plugged-in. Instead I have to leave it connected to a power outlet for it to charge, but the case shows 100% when I open it while plugged-in. Please help, my AirPods are working fine though just the case.

iPhone XS, iOS 15

Posted on Nov 15, 2021 5:13 AM

Best reply

Branta_uk

Level 7

32,642 points

Posted on Nov 15, 2021 6:04 AM

The battery or charging circuit in the case might have failed. Contact Apple Support and arrange to get your AirPods and case examined by Apple Service.

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airpods pro charging case battery showing 100% when pluged-in but not working independently.

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