You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Iphone is frozen

I cant use or restart my Iphone


iPhone 12 Pro Max

Posted on Nov 15, 2021 7:42 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 15, 2021 7:46 AM

Start here: https://support.apple.com/en-gb/HT201412

2 replies

Nov 15, 2021 7:53 AM in response to StellaMezher

Hi,

try to Force Restart by doing the following(DO IT IN THIS EXACTLY ORDER):

  • Press and quickly release the Volume UP button
  • Press and quickly release the Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 15-20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


For me works, for you?


Cheers


My Iphone is frozen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.