ho. i know my icloud password and my iphone password. however i cant change my screen time passcode, because there is no option to reset it through "forgot my passcode". i have ios software 12.5.5. pls help
If you are running a system prior to iOS 13.4, read this Apple Support document about what to do "If you forgot the passcode on your iPhone, or your iPhone is disabled". Click here then select your device type if necessary --> http://support.apple.com/HT204306 - Also has links for what to do for an iPad or an iPod touch.
This will erase the device. You can restore your device from a backup but the backup has to date from before you set the forgotten passcode or it too will be restored.
On the contingency you are asked for your Apple ID and password AND you have forgotten those:
If you forgot your Apple ID, click here --> https://support.apple.com/HT201354
If you forgot your Apple ID password, click here --> https://support.apple.com/HT201487
To jump directly to the site to help you recover forgotten account information, click here -->- http://iforgot.apple.com/
What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071
If you are running a system prior to iOS 13.4, read this Apple Support document about what to do "If you forgot the passcode on your iPhone, or your iPhone is disabled". Click here then select your device type if necessary --> http://support.apple.com/HT204306 - Also has links for what to do for an iPad or an iPod touch.
This will erase the device. You can restore your device from a backup but the backup has to date from before you set the forgotten passcode or it too will be restored.
On the contingency you are asked for your Apple ID and password AND you have forgotten those:
If you forgot your Apple ID, click here --> https://support.apple.com/HT201354
If you forgot your Apple ID password, click here --> https://support.apple.com/HT201487
To jump directly to the site to help you recover forgotten account information, click here -->- http://iforgot.apple.com/
What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071
No. With an older iOS version you have to wipe the phone completely. Newer iOS versions have a way to just remove the ST passcode.
If you or a member of your Family Sharing group have a mobile device running iOS or iPad OS 13.4 or later, or a Mac running Catalina 10.15.4 or later, read this support article for instructions on what to do "If you forgot your Screen Time passcode". Click here --> https://support.apple.com/HT211021
thank you for reply. just to clarify :i HAVE NOT forgotten my icloud and iphone passwords. is there a way to reset screen time passcode using those two passwords pls? i can wait for month (at times apple take time) just to reset it...
resetting screen time passcode on ios software 12.5.5
