IOS 15.1 Problem

after installing iOS 15.1 on iphone 7, it disabled the Audio feature. The call gets dropped if I make a call and when i pick up no Audio and Mic working. If there is no support for this device, then why new OS is pushed. Do someone know how to fix it?

iPhone 7

Posted on Nov 15, 2021 12:01 PM

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Posted on Dec 19, 2021 7:44 PM

We had a similar issue going from 14 to 15.something (that ruined the camera) to 15.somethingNext (that fixed the camera and ruined the audio). After someone at an Apple store claimed it was a hardware issue requiring a new phone (as if not related to the updating), I reset "all settings" (Settings -> General -> Transfer or Reset iPhone (near the bottom) -> Reset -> Reset All Settings), and the audio is working again. Maybe that will help? (Or maybe you already made the jump away from Apple update land like we might...)


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Question marked as Top-ranking reply

Dec 19, 2021 7:44 PM in response to IOS151audioproblem

We had a similar issue going from 14 to 15.something (that ruined the camera) to 15.somethingNext (that fixed the camera and ruined the audio). After someone at an Apple store claimed it was a hardware issue requiring a new phone (as if not related to the updating), I reset "all settings" (Settings -> General -> Transfer or Reset iPhone (near the bottom) -> Reset -> Reset All Settings), and the audio is working again. Maybe that will help? (Or maybe you already made the jump away from Apple update land like we might...)


Dec 19, 2021 7:45 PM in response to 15brokemy7

We had a similar issue going from 14 to 15.something (that ruined the

camera) to 15.somethingNext (that fixed the camera and ruined the

audio). After someone at an Apple store claimed it was a hardware issue

requiring a new phone (as if not related to the updating), I reset "all

settings" (Settings -> General -> Transfer or Reset iPhone (near

the bottom) -> Reset -> Reset All Settings), and the audio is

working again. Maybe that will help? (Or maybe you already made the

jump away from Apple update land like we might...)

Nov 16, 2021 10:55 AM in response to IOS151audioproblem

Hello IOS151audioproblem,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with sound on your iPhone after updating your software. The related article at the top of the page has great information about the content of iOS 15 updates. To start, check out this article with steps you can take to resolve issues with sound on your iPhone: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker


Also, for the issues with your microphone, try the steps listed here to see if they help: If the microphones on your iPhone aren't working


We hope this helps.


Cheers!

Dec 14, 2021 4:11 PM in response to SnickZ.

Update 15.1 ruined the mic on my iPhone 7. I went to the Apple store and talked with a Genius and they told me to buy a new phone. The night before the mic stopped working, I talked to my mom on the phone, did the update, and I went to bed. The following morning I was no longer able to make calls. I've done a reset twice with no success. My phone was not dropped, nor in contact with liquid. Apple needs to provide me access to restore to the prior version because features on my phone have since been disabled under 15.1. How can this be done?

Dec 15, 2021 8:11 AM in response to 15brokemy7

Same problems. I am the Iphone 7 user in Turkey

When I updated my ios to 15.1 version , in the same minute I was no longer able to make calls. I've done a reset twice with no success. My phone was not dropped, nor in contact with liquid. Apple needs to provide me access to restore to the prior version because features on my phone have since been disabled under 15.1. How can this be done?

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IOS 15.1 Problem

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