Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have WiFi I icon on iPhone, iPad 8. But not on 2021 iPad Pro. Answers so far don’t help.

Any fixes suggested to assure WiFi connected with icon showing.


Posted on Nov 15, 2021 4:51 PM

Reply
Question marked as Best reply

Posted on Nov 16, 2021 9:14 AM

Start here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support


If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP and preventing your device from obtaining a valid IP Address for your network. The resolution is relatively simple; may only need to temporarily disable or remove the Security App and/or VPN.


DHCP is frequently used to automatically obtain an IP Address from your WiFi Router. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.


If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.

1 reply
Question marked as Best reply

Nov 16, 2021 9:14 AM in response to genefromedmond

Start here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support


If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP and preventing your device from obtaining a valid IP Address for your network. The resolution is relatively simple; may only need to temporarily disable or remove the Security App and/or VPN.


DHCP is frequently used to automatically obtain an IP Address from your WiFi Router. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.


If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.

I have WiFi I icon on iPhone, iPad 8. But not on 2021 iPad Pro. Answers so far don’t help.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.