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Passcode changed after softward update

My mom's iPhone SE performed a software update and now asks for a 6 digit passcode vs the 4 digit code she used before. Her phone is unusable at this point. How can she figure out the new passcode or reset it?

Posted on Nov 15, 2021 5:03 PM

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Posted on Nov 15, 2021 5:26 PM

Updates never change passcodes. If the passcode changed, someone changed it. See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️

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Passcode changed after softward update

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