Pop up window says computer not authorized to play recent purchase, but can play the rest of my library. When I complete pop up with name/ID it says this computer is re-authorized. I purchased from a ipad and having this trouble on windows10. Thanks for any help
Windows, Windows 6
The symptoms suggest that the copy downloaded to your computer is either incomplete or corrupted. Delete the song and re-download it from your account list in the iTunes Store.
Select the song in your Library and either right-click/Delete from Library or on iTunes' top bar menu, choose Song/Delete from Library.
Hi there 1973porsche914,
We'd like to help, but we'll need more details to understand what's happening:
Take care!
Thank you, I'll try.
The song is Classical Gas, I have tried three times with no success. I purchased the song through my itunes account with my ipad and can play it on ipad but although it shows up under purchases on my windows 10 laptop which is authorized it won't play.
Thanks for your response.
How should I delete the song?
That worked! thanks very much!
help with authorization
