MacBook Pro screen I black showing “powering symbol” but isn’t turning on

MacBook Pro (2020 and later)

Posted on Nov 16, 2021 6:38 AM

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Question marked as Top-ranking reply

Posted on Nov 16, 2021 7:51 AM

Felicialbanks wrote:

I allowed it to charge for two hours but when I come back to the screen to turn it on I get that same battery symbol. Should I allow it to charge more than that or do I need to get a new battery from the Apple store?


You can try both on an Intel Mac—


Try resetting the SMC https://support.apple.com/en-us/HT201295


Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

(get at least two-three rounds of the chimes when holding the NRAM Reset)



if no resolve—I suspect your battery need service...

Get help with your Mac notebook battery

Learn how to optimize the life of the battery in your Mac notebook, fix battery issues, and get service.

https://support.apple.com/en-us/HT204054


5 replies
Question marked as Top-ranking reply

Nov 16, 2021 7:51 AM in response to Felicialbanks

Felicialbanks wrote:

I allowed it to charge for two hours but when I come back to the screen to turn it on I get that same battery symbol. Should I allow it to charge more than that or do I need to get a new battery from the Apple store?


You can try both on an Intel Mac—


Try resetting the SMC https://support.apple.com/en-us/HT201295


Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

(get at least two-three rounds of the chimes when holding the NRAM Reset)



if no resolve—I suspect your battery need service...

Get help with your Mac notebook battery

Learn how to optimize the life of the battery in your Mac notebook, fix battery issues, and get service.

https://support.apple.com/en-us/HT204054


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MacBook Pro screen I black showing “powering symbol” but isn’t turning on

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