ipad is disabled can’t trust computee
MY iPad is disabled and it displays "please connect to iTunes" I never synced my iPad with iTunes and whenever I try it says "trust computer, please respone on your iPad" but I can't. Please help
iPad 2
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OrigamiFan1
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Community Specialist
Hi Trinitydegg123,
Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with a disabled iPad alert. We're happy to provide some information to assist.
We recommend starting with the steps here: If you forgot the passcode on your iPad, or your iPad is disabled
This article has steps to ensure you enter recovery mode to restore. It has steps for an iPad with and without a Home button.
If needed, the article here also has some great visuals and the steps to help you bypass the ask to trust the device with your computer and continue to the restore: If you can't update or restore your iPad
Should you need further assistance, reach out to Apple Support directly.
Best!