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Level 1

12 points

ipad pro 10.5 touch ID unresponsive

Touch ID in home button mostly unresponsive

iPad Pro 10.5-inch, Wi-Fi, Cellular

Posted on Nov 17, 2021 7:52 AM

Top-ranking reply

Community+ 2024

Level 10

290,420 points

Posted on Nov 17, 2021 7:58 AM

Begin with a forced-restart of your iPad:

On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

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