Logitech 920 and MacBook Air

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Level 1

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Logitech 920 and MacBook Air

My MacBook Air has a LogitecPro Webcam C920 attached to it. Ever since the upgrade to Monterey the webcam will not work. It says "Camera not available" whenever I try to use it. Can anyone help?

Posted on Nov 17, 2021 9:00 AM

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Answer 1

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lllaass

Level 10

210,423 points

Nov 17, 2021 9:34 AM in response to Dbg4912

Is it a C920?'

How are you connecting it? with simple USB-C - USB-A adapter?

I just connected my C920 to my 2020 Apple Silicon MacBook Air and it shows as an opinion and works if I select it.

Some hubs and docks seem not to fully work with Monterey.

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Answer 2

Dbg4912 Author

Level 1

9 points

Nov 17, 2021 10:03 AM in response to lllaass

It's a Logitech C920x HD Pro Webcam. I purchased it in May and it has worked just fine until the upgrade. I have tried plugging it in directly into the laptop and also through a hub. I get the same message either way. I don't get an option (I'm assuming that is what you meant by "shows as an opinion".

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Answer 3

Dbg4912 Author

Level 1

9 points

Nov 17, 2021 10:33 AM in response to lllaass

I only want to use it for Zoom meetings. I do not get options. Under System Report the camera shows. All my other USB accessories work perfectly on the Mac. The camera also worked perfectly until Monterey.

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Answer 4

lllaass

Level 10

210,423 points

Nov 17, 2021 10:21 AM in response to Dbg4912

By Option I mean with FaceTime you can select it under Facetime>Video.

Does it show under About This Mac>System Report>USB or Thunderbolt?

Do other USB accessories work on your Mac?

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Logitech 920 and MacBook Air

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