Ipad
My iPad is constantly freezing and then it shuts down. What is wrong with it?
iPad, iPadOS 14
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My iPad is constantly freezing and then it shuts down. What is wrong with it?
iPad, iPadOS 14
I believe that your iPad is almost completely full of data.
A 32 GBs storage iPad starts out with approx 30 GBs.,after initial internal flash drive formatting.
Minus approx. 6.5 GBs for iOS/iPadOS leaves between 23-24 GBs.
Minus 3-6GBs, for iOS/iPadOS system operational reserve, that MUST BE MAINTAINED AT ALL TIMES, to ensure/insure normal, expected operation of iOS/iPad OS, leaves approx. between 18-20 GBs of actual, usable data storage space.
Your iPad is close to the higher internal data operrational limit.
Even with 20 GBs of actual, usable internal data storage space in an Apple iOS/iPadOS device,
a 32 GBs data storage devices are, now, more quickly, becoming the “new” low storage 16 GBs internal data storage space devices, today, a 32 GBs Apple iOS/iPadOS device has 3-4 times the internal data storage space of older base model, low internal data storage,16 GBs. internal data storage Apple iOS/iPadOS devices.
In reality and in use, in 2021, a 32 GBs internal data storage device is kind of a joke and of limited usefulness, when up to 2TB of internal data storage ( approx. 1.8 TBs or usable internal data storage ) portable tablet devices exist today.
Apple just put an end to 32 GBs devices, in September 2021, with the base model iPad now offering 64 GBs of internal data storage ( approx. 50 GBs of actual, usable internal data storage ), which, for a few more years, anyways, has enough storage to make an iPad useful for longer period of time before data storage fills up.
Purchasing a low storage Apple device, to save on the cost of the device, is a false economy.
I would try and recover, at the very least, another 1-2 GBs of internal data storage space.
You need to free up free, internal data storage space on an iPad/iDevice, you need to start by backing up your iPad to either Apple's iCloud ( you may need to pay for additional, monthly storage space ) or by connecting your iDevice to a computer running the latest iTunes or, if a newer Mac with a much newer macOS, use the macOS Finder to do the device backup and/or some other offsite, “cloud” data storage/backup services, like Google Drive/Photos, BOX, DropBox, Amazon Cloud Drive, Flickr ( for photos/images ), etc.
Then, delete any installed apps that you no longer use or use infrequently enough that they aren't missed (you can always reinstalled any purchased or free apps at some time later, as you need them).
In addition, uninstall any games that appear to be using a sizable chunk of your iPad's internal storage, as well!
Then, thin out/delete any music/videos/movies/TV shows/podcasts/screen recordings/photos-images/eBooks/
eMagazine/iBooks/audio books/Documents/PDFs, etc.
If you use a POP email account on your iPad, delete/thin out any old saved emails that maybe saved to your iPad.
To permanently delete photos/images off of your iDevice go into the Photos app and find the Recently Deleted folder/album and permanently delete any photos/images stored in that folder/album.
Also, you can check to see what other stuff is eating up all your valuable data storage space by going into the Settings App,,General Settings Panel, in the right hand column, tap Storage & iCloud usage panel ( in iOS 11 and later, it’s now called iPad Storage ), in the top Storage Panel, tap the Manage Storage panel, wait for a list of apps to generate that will tell you how much space each app is taking up on your iDevice.
Then, for older iPad models with a Home button, do a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.
ALL iOS/iPadOS devices need to maintain, at the very least, a minimum of between 3-6 GBs of free data storage space, AT ALL TIMES, to insure normal/nominal functionalities/operation and general overall performance of any iOS device running iOS/iPadOS.
Best of Luck to You!
I believe that your iPad is almost completely full of data.
A 32 GBs storage iPad starts out with approx 30 GBs.,after initial internal flash drive formatting.
Minus approx. 6.5 GBs for iOS/iPadOS leaves between 23-24 GBs.
Minus 3-6GBs, for iOS/iPadOS system operational reserve, that MUST BE MAINTAINED AT ALL TIMES, to ensure/insure normal, expected operation of iOS/iPad OS, leaves approx. between 18-20 GBs of actual, usable data storage space.
Your iPad is close to the higher internal data operrational limit.
Even with 20 GBs of actual, usable internal data storage space in an Apple iOS/iPadOS device,
a 32 GBs data storage devices are, now, more quickly, becoming the “new” low storage 16 GBs internal data storage space devices, today, a 32 GBs Apple iOS/iPadOS device has 3-4 times the internal data storage space of older base model, low internal data storage,16 GBs. internal data storage Apple iOS/iPadOS devices.
In reality and in use, in 2021, a 32 GBs internal data storage device is kind of a joke and of limited usefulness, when up to 2TB of internal data storage ( approx. 1.8 TBs or usable internal data storage ) portable tablet devices exist today.
Apple just put an end to 32 GBs devices, in September 2021, with the base model iPad now offering 64 GBs of internal data storage ( approx. 50 GBs of actual, usable internal data storage ), which, for a few more years, anyways, has enough storage to make an iPad useful for longer period of time before data storage fills up.
Purchasing a low storage Apple device, to save on the cost of the device, is a false economy.
I would try and recover, at the very least, another 1-2 GBs of internal data storage space.
You need to free up free, internal data storage space on an iPad/iDevice, you need to start by backing up your iPad to either Apple's iCloud ( you may need to pay for additional, monthly storage space ) or by connecting your iDevice to a computer running the latest iTunes or, if a newer Mac with a much newer macOS, use the macOS Finder to do the device backup and/or some other offsite, “cloud” data storage/backup services, like Google Drive/Photos, BOX, DropBox, Amazon Cloud Drive, Flickr ( for photos/images ), etc.
Then, delete any installed apps that you no longer use or use infrequently enough that they aren't missed (you can always reinstalled any purchased or free apps at some time later, as you need them).
In addition, uninstall any games that appear to be using a sizable chunk of your iPad's internal storage, as well!
Then, thin out/delete any music/videos/movies/TV shows/podcasts/screen recordings/photos-images/eBooks/
eMagazine/iBooks/audio books/Documents/PDFs, etc.
If you use a POP email account on your iPad, delete/thin out any old saved emails that maybe saved to your iPad.
To permanently delete photos/images off of your iDevice go into the Photos app and find the Recently Deleted folder/album and permanently delete any photos/images stored in that folder/album.
Also, you can check to see what other stuff is eating up all your valuable data storage space by going into the Settings App,,General Settings Panel, in the right hand column, tap Storage & iCloud usage panel ( in iOS 11 and later, it’s now called iPad Storage ), in the top Storage Panel, tap the Manage Storage panel, wait for a list of apps to generate that will tell you how much space each app is taking up on your iDevice.
Then, for older iPad models with a Home button, do a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.
ALL iOS/iPadOS devices need to maintain, at the very least, a minimum of between 3-6 GBs of free data storage space, AT ALL TIMES, to insure normal/nominal functionalities/operation and general overall performance of any iOS device running iOS/iPadOS.
Best of Luck to You!
A little hard to help/advise you when you provide NO information about your iPad.
Here are my questions to you.
Can you, please, confirm what year and model iPad do you have/own?
The “A” model number can be found on the aluminium back of your iPad, in very small print, right under the larger bold print “iPad” on the back of the iPad.
What iOS/iPadOS version is this iPad, currently, running?
What is the rated, internal data storage space/capacity of your iPad model and how much of this free, internal data storage capacity is left inside of your iPad model?
All of that additional info can be found in the Settings app, General settings panel, About.
Please try to make an attempt to answer all questions asked.
Thank You.
I’m sorry I didn’t give enough information. I wasn’t sure anyone would reply. So thank you! My iPad is a 5th generation. My iPad is running 14.6. I have not installed the last two updates for fear they may be the problem.
The data storage capacity is 32GB, and 6.69 GB are available.
I hope you can help me. Or at least tell me if it’s fixable or possibly my internet service. My internet is Xfinity.
Thank you!!
Thank you very much! I’ll get rid of a ton of stuff a d see if it gets better. It mainly happens when I’m playing games.
Thanks again for all the information!
Ipad