Spotify won't play when my screen is locked or the app is running in the background

This is the second time this has happened to me with a Spotify update. When I load up Spotify on my iPhone XR, it will only play for about 30 second to a minute when the app is running in the background. The app forces a shut down and I have to reopen the app. It rarely remembers where I was in a song or podcast.


This happened earlier this year too after updating it. I waited for another update and it solved the problem. After updating the app again this weekend the same issue is back.


What is happening and can I fix this? or will I have to wait for another update?

iPhone XR, iOS 15

Posted on Nov 18, 2021 2:07 PM

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Nov 18, 2021 2:17 PM in response to wstevens028

wstevens028 wrote:

This is the second time this has happened to me with a Spotify update. When I load up Spotify on my iPhone XR, it will only play for about 30 second to a minute when the app is running in the background. The app forces a shut down and I have to reopen the app. It rarely remembers where I was in a song or podcast.

This happened earlier this year too after updating it. I waited for another update and it solved the problem. After updating the app again this weekend the same issue is back.

What is happening and can I fix this? or will I have to wait for another update?

Start by letting Spotify know or looking at their support site.

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Spotify won't play when my screen is locked or the app is running in the background

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