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Forgot Mac password

Unable to access my account on my Mac. I did NOT change the password but it’s not working with any that I can think of. Tried to reset with my Apple ID, but then it prompts me to create a new keychain and restart my computer. I clicked OK and proceeded but then it wanted an administrator name and password. I also do not know what that is. If I knew the password I wouldn’t be in this predicament. So therefore I can’t even reset with my Apple ID on my MacBook because I can’t restart my computer. Trying to figure out what to do

MacBook Air (2020 or later)

Posted on Nov 18, 2021 2:09 PM

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Question marked as Best reply

Posted on Nov 18, 2021 2:13 PM

See if anything here helps.


User Password Reset.   -


User Password Reset (2).  -  


User Password Reset – Apple ID.  -


If you can't reset your Mac login password   *

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Forgot Mac password

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