You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to fix screen display issue mac pro M1?

When set black background color this grey spot is disappeared. Otherwise, showing this gray spot. how to fix this issue?





Posted on Nov 18, 2021 7:51 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 18, 2021 8:25 PM

CNJAM Said:

"How to fix screen display issue mac pro M1?: When set black background color this grey spot is disappeared. Otherwise, showing this gray spot. how to fix this issue?"

-------


Get this Serviced:

This is a pixelation error. As you might suspect, no one here would know the official reason for this occurrence, being these are just forums. The pixels on your screen are failing. So, how old is this device? If it is covered under warranty, then contact Apple Support, seeing if you can get this screen replaced. Note that you have a one-year, out-of-the-box, limited-warranty with this, if purchased from Apple.

Contact Apple Support:

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


B. Contacting an AASP: 

Also, take this to an AASP (Apple Authorized Service provider), asking for assistance.

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the iPhone


Or...


C. A Retailer:

Contact your local retailer, seeing if they replace these slots. 

8 replies
Question marked as Top-ranking reply

Nov 18, 2021 8:25 PM in response to CNJAM

CNJAM Said:

"How to fix screen display issue mac pro M1?: When set black background color this grey spot is disappeared. Otherwise, showing this gray spot. how to fix this issue?"

-------


Get this Serviced:

This is a pixelation error. As you might suspect, no one here would know the official reason for this occurrence, being these are just forums. The pixels on your screen are failing. So, how old is this device? If it is covered under warranty, then contact Apple Support, seeing if you can get this screen replaced. Note that you have a one-year, out-of-the-box, limited-warranty with this, if purchased from Apple.

Contact Apple Support:

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


B. Contacting an AASP: 

Also, take this to an AASP (Apple Authorized Service provider), asking for assistance.

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the iPhone


Or...


C. A Retailer:

Contact your local retailer, seeing if they replace these slots. 

Nov 18, 2021 9:26 PM in response to CNJAM

CNJAM Said:

"How to fix screen display issue mac pro M1?: Just bought 2 months ago. is there any way to fix by own self ?"

-------


Thank you for the update.


Perhaps this is a Faulty Device?:

Note that you have a one-year, out-of-the-box, limited-warranty with this. So, if it is covered under warranty, then see if you can get the screen replaced. Being faulty, it likely would be nothing on you. Ask Apple Support for a new screen.

  • Apple Contact Us:

--- Contact Us - Choose Locations

--- Proceed from there as Necessary

NOTE: Due to the Coronavirus Pandemic, calls are taking a bit linger to get through. And, that makes sense, because many are at home working out-of-the-house or are taking classes over-the-web, this they have more time on their hands to contact Apple Support. So, it might take a bit to get through to Apple Support. But, just stay on the line, and someone will be with you :)

How to fix screen display issue mac pro M1?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.