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Account disabled in App Store

Since last night, I'm getting this message saying 'Your account has been disabled in the App Store and iTunes'. I have changed the password but the issue remains. Can someone help?

iPhone 11 Pro Max, iOS 15

Posted on Nov 18, 2021 8:18 PM

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Posted on Nov 18, 2021 9:55 PM

Hello,


Apple says if you see this message (or one saying, "You cannot login because your account has been locked" ), "there might be a problem with the payment method that you have on file." Apple Support is the only one who can fix this for you. Speak with Apple Support by clicking on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856



1 reply
Question marked as Best reply

Nov 18, 2021 9:55 PM in response to shafiq0895

Hello,


Apple says if you see this message (or one saying, "You cannot login because your account has been locked" ), "there might be a problem with the payment method that you have on file." Apple Support is the only one who can fix this for you. Speak with Apple Support by clicking on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856



Account disabled in App Store

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