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My Apple account has been refunded but I don't see the money

where is refunded money



[Re-Titled by Moderator]

iPhone XR, iOS 14

Posted on Nov 19, 2021 5:14 AM

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Question marked as Top-ranking reply

Posted on Nov 19, 2021 12:27 PM

From the document: Send, receive, and request money with Apple Pay --> https://support.apple.com/HT207875

--> How to cancel or dispute a payment

- It can take 1-3 business days for the money to be refunded, depending on your bank or card issuer.


However, the document above seems to be specifically referring to Apple Pay Cash payments and not regular Apple Pay. This next document may instead apply for regular Apple Pay refunds: How long refunds from the App Store or other Apple services take' --> https://support.apple.com/HT210904

2 replies
Question marked as Top-ranking reply

Nov 19, 2021 12:27 PM in response to jaimecrivello

From the document: Send, receive, and request money with Apple Pay --> https://support.apple.com/HT207875

--> How to cancel or dispute a payment

- It can take 1-3 business days for the money to be refunded, depending on your bank or card issuer.


However, the document above seems to be specifically referring to Apple Pay Cash payments and not regular Apple Pay. This next document may instead apply for regular Apple Pay refunds: How long refunds from the App Store or other Apple services take' --> https://support.apple.com/HT210904

My Apple account has been refunded but I don't see the money

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