Не отменяется подписка Apple One

16.11 кончилась подписка. Я отменил продление. Но каждый день Apple one пытается списать с моего счёта 365 рублей, не смотря на то что я больше не подписан. Я не понимаю в чем проблема?

Posted on Nov 19, 2021 5:22 AM

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Question marked as Top-ranking reply

Posted on Nov 20, 2021 8:52 AM

Hey, Corey1829.


Thanks for getting back to us. We can understand why you’d want to resolve this issue with being billed for a subscription you no longer have. 


First, start by verifying that your subscription was actually canceled: How to cancel a subscription from Apple 


If so, you can Request a refund for apps or content that you bought from Apple .


We hope this helps! Thanks for being a part of the community.


Sincerely.

3 replies
Question marked as Top-ranking reply

Nov 20, 2021 8:52 AM in response to Corey1829

Hey, Corey1829.


Thanks for getting back to us. We can understand why you’d want to resolve this issue with being billed for a subscription you no longer have. 


First, start by verifying that your subscription was actually canceled: How to cancel a subscription from Apple 


If so, you can Request a refund for apps or content that you bought from Apple .


We hope this helps! Thanks for being a part of the community.


Sincerely.

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Не отменяется подписка Apple One

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