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I lost my AirPods charging case

I lost my air pod charging case but still have the pods. Any suggestions?



[Re-Titled by Moderator]

Posted on Nov 19, 2021 6:07 AM

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Question marked as Best reply

Posted on Nov 19, 2021 12:21 PM

'AirPods and AirPods Case Replacement' --> https://support.apple.com/airpods/repair/service

- Includes replacement cost. Note the distinction between lost and damaged items. Neither the warranty nor AppleCare+ helps with the cost of Airpods that are lost or stolen. The cost for damaged Airpods may be lessened by any 'AppleCare+ For Headphones' coverage you may have.


A set of replacement instructions for Airpods and cases with additional detail are also provided at the bottom of the support article: "How to find your lost AirPods, AirPods Pro, or AirPods Max" --> https://support.apple.com/HT207581


1. If you can't find your AirPod or Charging Case, or if something is damaged, get the serial number. Click on this link to discover how to find the serial number. --> https://support.apple.com/HT209371


2. Contact Apple Support for a replacement. Click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0298

Or for specific components:

- Replace a lost Charging Case --> https://getsupport.apple.com/?caller=sfaq&PGF=PGF32003&category_id=SC0298&symptom_id=23361

- Replace a _damaged_ AirPod or Charging Case, click here --> https://getsupport.apple.com/?caller=sfaq&PGF=PGF32003&category_id=SC0285


3. Learn how to set up your replacement.

Set up your replacement AirPods or charging case - "When you get your replacement, follow these steps to use your AirPods again." --> https://support.apple.com/HT207827

1 reply
Question marked as Best reply

Nov 19, 2021 12:21 PM in response to CocoKatieBaby

'AirPods and AirPods Case Replacement' --> https://support.apple.com/airpods/repair/service

- Includes replacement cost. Note the distinction between lost and damaged items. Neither the warranty nor AppleCare+ helps with the cost of Airpods that are lost or stolen. The cost for damaged Airpods may be lessened by any 'AppleCare+ For Headphones' coverage you may have.


A set of replacement instructions for Airpods and cases with additional detail are also provided at the bottom of the support article: "How to find your lost AirPods, AirPods Pro, or AirPods Max" --> https://support.apple.com/HT207581


1. If you can't find your AirPod or Charging Case, or if something is damaged, get the serial number. Click on this link to discover how to find the serial number. --> https://support.apple.com/HT209371


2. Contact Apple Support for a replacement. Click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0298

Or for specific components:

- Replace a lost Charging Case --> https://getsupport.apple.com/?caller=sfaq&PGF=PGF32003&category_id=SC0298&symptom_id=23361

- Replace a _damaged_ AirPod or Charging Case, click here --> https://getsupport.apple.com/?caller=sfaq&PGF=PGF32003&category_id=SC0285


3. Learn how to set up your replacement.

Set up your replacement AirPods or charging case - "When you get your replacement, follow these steps to use your AirPods again." --> https://support.apple.com/HT207827

I lost my AirPods charging case

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