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Apple Watch Fitness Incorrect

Hi,

I am not sure what happened with my fitness app but it has one day with extremely incorrect numbers. I have gone through the health app data - including all apps that collect my health data, steps, etc. - and deleted every part of the health data for that specific day. It cleared some of the data (pictured) but still shows very inaccurate numbers. I don't care as much about the move streak I lost because of this day but the exercise minutes are frustrating; it uses that number as my exercise record and obviously I won't ever be able to beat that record.

Has anyone had this issue? It's been weeks of trying to fix it and nothing has worked.

Thanks!

Apple Watch Series 6, watchOS 7

Posted on Nov 19, 2021 2:21 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 19, 2021 2:47 PM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


1 reply
Question marked as Top-ranking reply

Nov 19, 2021 2:47 PM in response to ClaireCD92

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Apple Watch Fitness Incorrect

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