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External Hard drive isn't connecting/showing to Macbook Pro 16" 2021

I received the Macbook Pro 16" 2021 today and attempted to connect my external hard drive and it isn't connecting.

  • The external hard drive connects to other older mac computers and it's been formatted for macs
  • I've selected in Finder that it shows external hard drives
  • I've restarted the computer and it showed only one part of the external, not the usable part
  • It doesn't show up in disk utility at all
  • The internal disk in the external hard drive is spinning


If anyone has any suggestions/solutions, I'm open.


Thanks!

MacBook Pro 16″, macOS 12.0

Posted on Nov 19, 2021 4:26 PM

Reply
5 replies

Nov 23, 2021 6:50 PM in response to NikkRich

[NOT SOLVED]


At first the apple usb-c to usb-c connection was working but only for a couple hours.

My external hard drive shows up now but I can't get to any images on my external, I can only open up folders.

I also can't use Capture One. I can see the session on my external hard drive but I'm unable to open it.


The apple representative said they read this has been happening to people with G-Drives but I'm wondering if there is another solution than the cord they gave me.

External Hard drive isn't connecting/showing to Macbook Pro 16" 2021

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