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my new Apple ID is not working because since my old one has gotten banned, when I try updating with my new Apple ID, it tells me to add my password and when I do it tells me it’s locked when that was my old Apple ID.

Posted on Nov 19, 2021 8:58 PM

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Posted on Nov 19, 2021 8:59 PM

You should probably reset your account as instructed. If you need help, contact Apple Support using the Get Support link above.

2 replies

my new Apple ID is not working because since my old one has gotten banned, when I try updating with my new Apple ID, it tells me to add my password and when I do it tells me it’s locked when that was my old Apple ID.

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