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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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Apple replaced my right airpod pro today

Now my left one isn’t working, Ives tried resetting them and reconnecting them but nothing.

Posted on Nov 19, 2021 9:18 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 19, 2021 9:32 PM

Killkindlykayla Said:

"Apple replaced my right airpod pro today: Now my left one isn’t working, Ives tried resetting them and reconnecting them but nothing."

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Try the the below. If not success, contact Apple Support, as I mention in my below reply.


Troubleshooting AirPod Sound...

A Few Thoughts to Try:

A. Visit Apple Support links:




B. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


C. Also, Clear Out Earwax:

How to clean your AirPods and EarPods - Apple Support

2 replies
Question marked as Top-ranking reply

Nov 19, 2021 9:32 PM in response to Killkindlykayla

Killkindlykayla Said:

"Apple replaced my right airpod pro today: Now my left one isn’t working, Ives tried resetting them and reconnecting them but nothing."

-------


Try the the below. If not success, contact Apple Support, as I mention in my below reply.


Troubleshooting AirPod Sound...

A Few Thoughts to Try:

A. Visit Apple Support links:




B. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


C. Also, Clear Out Earwax:

How to clean your AirPods and EarPods - Apple Support

Nov 19, 2021 9:30 PM in response to Killkindlykayla

Killkindlykayla Said:

"Apple replaced my right airpod pro today: Now my left one isn’t working, Ives tried resetting them and reconnecting them but nothing."

-------


If my above reply does not work....


Contact Apple Support:

Having been serviced, consider contact Apple Support. They would have given you a case number. So, have that number handy when calling them. You would find it in an eMail they would have sent you. You'd click on the link to reopen the case.


Apple Contact Info:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Apple replaced my right airpod pro today

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