Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 15.0.2 update

Why iOS 15.0.2 update does no show up on my iPhone13?

Posted on Nov 20, 2021 2:08 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 21, 2021 6:37 AM

Hello carinnepo,



We see you're looking to update your iPhone, and we'd be happy to help.


As iOS 15.0.2 is no longer the latest iOS version available, it may not show up in Settings > General > Software Update. For the iPhone 13, the current latest is iOS 15.1.1.


You can double-check the installed version at Settings > General > About. If it's an older version than iOS 15.1.1, and that version doesn't show up in Settings > General > Software Update, then there are a couple things that may be affecting that.


To start, see if you have any profiles or Mobile Device Management (MDM) installed. These can be found in Settings > General > Profiles & Device Management.


You can also try using a computer to update, if needed:

Update your iPhone, iPad, or iPod touch with iTunes

Update your iPhone, iPad, or iPod touch with the Finder



Cheers.

1 reply
Question marked as Top-ranking reply

Nov 21, 2021 6:37 AM in response to carinnepo

Hello carinnepo,



We see you're looking to update your iPhone, and we'd be happy to help.


As iOS 15.0.2 is no longer the latest iOS version available, it may not show up in Settings > General > Software Update. For the iPhone 13, the current latest is iOS 15.1.1.


You can double-check the installed version at Settings > General > About. If it's an older version than iOS 15.1.1, and that version doesn't show up in Settings > General > Software Update, then there are a couple things that may be affecting that.


To start, see if you have any profiles or Mobile Device Management (MDM) installed. These can be found in Settings > General > Profiles & Device Management.


You can also try using a computer to update, if needed:

Update your iPhone, iPad, or iPod touch with iTunes

Update your iPhone, iPad, or iPod touch with the Finder



Cheers.

iOS 15.0.2 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.