Facetime is not working

Hi ghaith32,

welcome to the Apple Community.

Wondering

• if you have been using FaceTime before, and now it isn't working (is your wifi ok?).

or

• Whether you need to set FaceTime up to begin using it.

and

• Whether or not you can sign into FaceTime ok with your Apple ID

Apple support have articles online that may (or may not) help :-)

If you can't make a FaceTime call on your iPhone, iPad, or iPod touch

https://support.apple.com/en-us/HT204168

Set up FaceTime on iPhone

https://support.apple.com/en-au/guide/iphone/iphc4774d8d8/ios

Make and receive FaceTime calls on iPhone

https://support.apple.com/en-au/guide/iphone/iph7801d5771/ios

Hope this helps you troubleshoot, and enjoy using FaceTime :-)