I forgot my Apple ID and password

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Level 1

4 points

I forgot my Apple ID and password

in around 2016 I bought I phone 6 and made Apple ID and later I bought Apple Watch series 3 but when I set up Apple ID and password for my Apple Watch I later on forgot it and I made a new Apple if but it is not working in Apple Watch it’s asking to type old Apple ID and I have the receipt of Apple Watch but my Apple Watch is reset and I am not able to use it due to activation lock.please Apple support team help me to resolve the problem I can send you the image of receipt

Posted on Nov 20, 2021 7:53 AM

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Answer 1

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Limnos

Level 10

412,501 points

Nov 20, 2021 8:00 AM in response to priyanshu275

Click on this link to read "About Activation Lock on your Apple Watch" --> https://support.apple.com/HT205009

- Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not state what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by an Apple Authorized dealer and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership).

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I forgot my Apple ID and password

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