You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot download and install iOS 15.1 update on my iPhone 7. Please advise

Please advise on iOS 15.1 update when I can’t download and install the it on my iPhone 7

iPhone 7

Posted on Nov 20, 2021 8:53 AM

Reply
5 replies

Nov 20, 2021 9:09 AM in response to Miajay17

Miajay17 Said:

"Please advise on iOS 15.1 update when I can’t download and install the it on my iPhone 7"

-------


Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  See my User Tip: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

Cannot download and install iOS 15.1 update on my iPhone 7. Please advise

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.