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Downloading apps

I try to download an app and it says to contact iTunes support to purchase

Posted on Nov 20, 2021 2:03 PM

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Posted on Nov 20, 2021 2:48 PM

Since it says to contact iTunes Support, do this:

1. Click on this link --> https://support.apple.com/choose-country-region/media-services

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.

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Downloading apps

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