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wasikhan Author

Level 1

4 points

Mobile Backup restoration failed

Hi, I wanted to backup my iphone 7 plus to my macbook pro. i put it on backup and when it was about to finish backin up, a mesage popped up saying your device disconnected. I put it on backup the same night and it was done in about 2-3 hours. Next morning I reset my iphone and wanted to restore the backup, but it says not enough space on your iphone. My iphone is 128gb, while after checking the ioS data on my mac from manage storage, it says 199gb. I need help please as the data stored is very important.

Thank you

Mujeeb

iPhone 7 Plus, iOS 15

Posted on Nov 21, 2021 1:23 AM

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Community+ 2024

Level 10

410,936 points

Posted on Nov 21, 2021 1:57 AM

Connect iPhone to Mac

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

Here is the process to --> Backup on iTunes.

If you are experiencing an issue not listed here, contact support

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Similar questions

1 reply

Best reply

Community+ 2024

Level 10

410,936 points

Nov 21, 2021 1:57 AM in response to wasikhan

Connect iPhone to Mac

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

Here is the process to --> Backup on iTunes.

If you are experiencing an issue not listed here, contact support

Reply

Mobile Backup restoration failed

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