You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my ipad wont turn on

My ipad has been dead for a while and when I plugged it in to charge it will not charge or turn on. I can not use tunes to restore it. I have tried a hard reset nothing works.

Can yo please help? I am fine with a factory reset, or what ever needs to be done, I have nothing on the ipad I do not mind loosing


TIA, Connie

Posted on Nov 21, 2021 5:46 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 21, 2021 6:29 AM

If you already tried (to no avail) ALL the steps provided in this support article:--> If your iPad won't charge - Apple Support, it might be a hardware problem (Battery? Charging port? Charger? Cable? Other internal components?).

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Nov 21, 2021 6:29 AM in response to cvcg812

If you already tried (to no avail) ALL the steps provided in this support article:--> If your iPad won't charge - Apple Support, it might be a hardware problem (Battery? Charging port? Charger? Cable? Other internal components?).

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

my ipad wont turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.