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Level 1

4 points

Apple ID not working

Trying to download app - I enter Apple ID password and it says “done” like it worked but it won’t download app nor will it let me log into Apple Music.

Posted on Nov 21, 2021 9:05 AM

Best reply

Eric Root

Level 10

684,213 points

Posted on Nov 21, 2021 10:32 AM

See the Apple Support article(s) below.

Apps won’t downloaded. *

App Store, iTunes Store, or other Apple services - If you can't connect *

Do you have access to another WiFi network where you can try?

What happens when you try to sign into Apple Music? Error message(s)?

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Apple ID not working

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