I have an iPhone 12 (iOS 15) and I'm trying to use the slideshow feature in an album I created. The slideshow freezes anywhere from photo/video 120 - 175 every time.
I have a friend with a newer phone and his is doing the same thing. Has anybody had this same problem.
Thanks
iPhone 12, iOS 15
Hello Jedi1900,
We understand your slideshows freeze from with photos and videos from range 120-175. Let's figure this out together!
Let's be sure you're running iOS 15.1.1 on your device. After completing a backup, follow the steps in Update your iPhone, iPad, or iPod touch to update your device. Once updated, test if the issue continues.
Also, have you confirmed if slideshows from native albums experience the same?
Thanks for using Apple Support Communities. Best!
Yes, I am running 15.1.1 OS.
The albums were created from photos in my recent photo album. Some were taken with the phone and some were saved from a shared folder to my recent photo album, then moved to an album I want to share with a slideshow. It doesn't "freeze" at any particular photo when I run a slideshow, its almost like a memory problem. For now, (I haven't tested it yet) I've created smaller albums. Less than 150 photos. There's a mix of videos and photos in the albums.
Thanks
Hi there Jedi1900 ,
We understand wanting to have your slideshows working as it should. Since you're on the latest iOS version and you continue to experience this issue, you'll want to reach out to Apple Support to look in to this further. You can reach out to them here: Get Support.
Take care!
Slideshow
