I already delete fileget the app but it is written open like I already download it when I search it in the apple store
but when I opened it doesn’t work
mussa145,
Thank you for the screenshot to help clarify the problem. You mentioned that you deleted the FileGet app on your iPhone in the past. To verify, how exactly did you go about deleting the app? Did you follow these steps: Delete apps on your iPhone, iPad, and iPod touch? If not, please start there by completing those steps and then reinstalling the app. Does this help to correct the issue?
Here are some additional details on how to Remove apps from iPhone. We hope this information helps you out. If you need further assistance with removing this app and re-adding it, you'll want to Contact Apple for support and service.
Kind regards!
mussa145,
Thank you for the screenshot to help clarify the problem. You mentioned that you deleted the FileGet app on your iPhone in the past. To verify, how exactly did you go about deleting the app? Did you follow these steps: Delete apps on your iPhone, iPad, and iPod touch? If not, please start there by completing those steps and then reinstalling the app. Does this help to correct the issue?
Here are some additional details on how to Remove apps from iPhone. We hope this information helps you out. If you need further assistance with removing this app and re-adding it, you'll want to Contact Apple for support and service.
Kind regards!
mussa145,
Thank you for returning to the Apple Support Communities with this information. There has been an update released for the iPhone 6. Here's more information about that update: About the security content of iOS 12.5.5. At this time, we recommend that you create a backup of your iPhone, then update the software. Here's how:
We hope this information helps you out.
Cheers!
Welcome, mussa145!
From your post, it sounds like you are trying to open a 3rd-party app that is installed on your iPhone. We’re glad that you reached out to the Apple Support Communities. We want to try and help you find the answers you need. What type of iPhone do you use? What version of the iOS software do you currently have installed on your device? You can find this in Settings > General > About.
Have you ever been able to open this FileGet app without an issue in the past? If so, when was the last time you were able to open it successfully? Also, have you tried to remove the app and reinstall it to your device? If not, try that to see if it corrects the issue.
Also, please Restart your iPhone. Does this help to resolve the issue? Often this simple step will refresh the apps and software on the device to solve numerous problems you may encounter.
We hope this information helps you out.
Take care!
I use iPhone 6
The IOS version I installed is 12.1.4(16D57)
Yes I was been able to open fileget and use it in the past,then I deleted fileget in my phone but Fileget it come back itself in my phone and when i try to open the Fileget doesn’t work,doesn’t open anything and when i try to download the Fileget it write open but doesn’t work,it is look like the app is still remain in the phone sometimes the Fileget icon appear in the screen but when i try to open doesn’t work,i try to delete the app and download the app again in the apple store it write open/work but doesn’t open the app
this is how the app looks in my phone doesn’t want to be deleted and the app doesn’t work
When i try to open fileget it doesn’t work in the App Store it write open but when I try to open it doesn’t work,it is like the app is in the phone but doesn’t work
