Hello. I bought an iPad Air today, and set it up from my old iPad mini.
In Numbers, I can open a spreadsheet created by me, but spreadsheets created by others and collaborated with me don’t download. I just get the spinning icon.
I can open the spreadsheet on my iPhone X and my old iPad mini.
what am I doing wrong….
Thanks in advance.
iPad Air, iPadOS 14
Thank you. Restarting my IPad Air has sorted the issue. (I did have to google how to restart it.)
thanks for the help.
Hello Huw66.
Thank you for using Apple Support Communities and for sharing these details. Sounds like you're unable to successfully open specific spreadsheets in the Numbers app. When you attempt to, they just load/spin and nothing happens. We can understand how this would be an issue. Allow us to investigate this issue and assist in any way we can.
Ever since this issue started to occur, have you been able to restart your iPad Air to see if that helps with this specific issue?
Restart your iPhone - Apple Support
Additionally, if you have any pending updates available for your iPad Air, it would be best to install them. Keeping your device up-to-date, can help resolve various issues and help with overall performance. Just in case, the resources below can guide you through the update process:
How to back up your iPhone, iPad, and iPod touch - Apple Support
Update your iPhone, iPad, or iPod touch - Apple Support
We hope this information is useful. Cheers.
Hey there!
Thanks for updating us. We're glad to hear that you were able to resolve your issue. If you encounter any other technical issues, please create a new post and we'll do our best to help out. Have a great evening and thank you for using Apple Support Communities. Best of luck.
Trouble downloading collaborated spreadsheet in Numbers on a new ipad
